my stay at best western was fantastic! the staff, especially mirek and hannah, were super friendly and welcoming. our room was beautiful and comfy, and i enjoyed the lovely breakfast. the hotel's location made it easy to explore nearby areas, and i appreciated the attentive bar service. definitely a place to return to!

strongly recommend

Absolutely loved my stay! The traditional charm of this hotel mixed with beautiful decor made my experience lovely. The bar area is fab for cocktails, and the location is perfect for a stroll along the seafront. I felt welcomed from the get-go.

Charming decor made the stay special.

Breakfast service was quite disorganized.

Lovely staff warmth

Rooms feature walk-in showers offering decent space, a breath of fresh air compared to cramped chains. The décor leans toward a modern flair, providing comfort for those preferring a contemporary look over traditional styles.

Limited parking availability around the hotel proved to be a hassle. I had to search a bit for a spot on the street, adding some unwanted extra time to my stay. The breakfast service felt a bit disorganized. I had to track down cutlery for myself and wasn't sure about the beverage ordering process. The room temperature leaned toward the stuffy side, and while there was a fan provided, it felt more like a band-aid than a solution. a surprise £50 deposit for the stay seemed excessive and out of the ordinary, particularly for a place like this, which didn’t offer complimentary basics like bottled water in the room.

The room had charming decor, but parking was challenging at peak times.

a hidden gem with lovely spacious rooms and friendly staff ready to assist throughout your stay

An enchanting hotel with friendly atmosphere.

Spacious Room with Stunning Views

Our junior suite was fantastic, featuring a large and stylish bathroom along with a breathtaking view of the gardens and the sea. The bar area was elegant, and the bartender was attentive, making our stay even more enjoyable. the breakfast options could be improved for greater variety and efficiency.

this stay was fantastic! i loved the charming decor and the spacious junior suite with a four-poster bed and stunning sea views. best western truly exceeded my expectations during my walking tour of folkestone.

breakfast service was quite slow.

comfortable stay but minor rules limitations

Our stay was enhanced by the charming atmosphere and proximity to the harbour. The pet-friendly policy made traveling with our dog easy, although it was unfortunate that pets were not allowed in the bar area.

The hotel's dog policy limits where pets can accompany their owners.

I had a wonderful one-night stay, especially enjoying the fabulous food and the exceptional cleanliness of the room. The shower was great too. I would definitely return!

Enjoyed a lovely stay at this beautifully refurbished hotel with friendly staff and excellent breakfast options, though the lift was a bit cramped for wheelchair access and the heating made the rooms excessively warm at times. Cleanliness was impressive overall.

Charming, Charming, Charming

I absolutely loved my Junior Suite with the Four Poster Bed that offered stunning sea views! The Victorian architecture and elegant décor made me feel like I was staying in a piece of history. Plus, the attentive staff made every moment extra special, ensuring I had everything I needed.

can recommend 😊❤️

I had a wonderful stay here, especially appreciating the charming decor and spacious junior suite with stunning sea views. Though the breakfast service was a bit slow, the friendly staff made up for it. an enjoyable experience in a beautifully maintained hotel.

i previously visited folkestone and was pleasantly surprised by my stay. the junior suite with a four poster bed had breathtaking sea views and the decor was charming. best western exceeded my expectations with their attentive staff and delicious dining options.

the bar was often understaffed.